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Trustpilot
780 N McDonnell Rd, San Francisco, CA 94128, United States
001 8 772 830 898
Pick-up instructions
Please follow the signs to the car rental areaThe San Francisco Airport provides air trains from all terminals. The Red Line runs between the terminals. The Blue Line runs from the terminals to the common Rental Car area. Airport signs will direct you to the train boarding areas. The airtrain runs approximately every 4-5 minutes, 24 hours a day.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
AK
United States of America (USA)
Ford Focus
1 August 2024
Pros: contactless ability to get auto Cons: ALL service was great - NO complaints
JP
United Kingdom
Nissan Rogue
24 July 2024
Pros: See below Cons: Hopeless check in process took ages Agents no idea about the cars Charged for tolls I did not use
JH
United Kingdom
Jeep Compass
12 July 2024
Pros: Good price Cons: Car wasn’t ready on arrival, had to wait 30mins
NS
United States of America (USA)
Nissan Rogue
15 November 2023
Pros: There was a line 3 miles long. Stood for over an hour. 1 person was handling counter. There were not enough cars for demand. People were walking away to find other car rentals. We did as well because I had elderly parents standing outside on the curb with all our luggage. We did not get car from you all. Sorry but I have a picture which shows the mayhem. Cons: No cars. And only 1 person working counter with about 50 people in line for cars
DB
United States of America (USA)
Mazda 3
31 October 2023
Pros: Overcharged me gave me the collision damage, waiver, and other insurance when I specifically said, I did not want it
AC
United Kingdom
Ford Mustang Cabrio
18 September 2023
Pros: Friendly, helpful, and easy Cons: The only comment I’d make is that it would be useful if it was easier to find my booking in the app. Each time it had to find the reference from my email and input into the app.
GR
Italy
Mazda 3
8 September 2023
Pros: niente Cons: tutto. Ad iniziare dalla lunga coda per finire con un addetto poco gentile.
PS
United States of America (USA)
Ford Focus
7 September 2023
Pros: Efficient drop-off. Cons: Agent pushing insurance and gas.
BJ
United Kingdom
Ford Focus
10 August 2023
Pros: A huge lineup at the Thrifty counter in San Francisco, but staff managed to get everyone through Inna timely manner. Cons: All the 'add ons' lumped in as extra fees
DG
Italy
Ford Focus
31 July 2023
Pros: nothing! Cons: 4 hours delay to pick up the car!
SH
United States of America (USA)
Chevrolet Spark
3 July 2023
Pros: Dropoff was efficient. Cons: Extremely long line for pickup. Even longer wait needed for car that was paid for. Paid extra for different car.
MM
Italy
Mazda 3
26 May 2023
Cons: the queue for pick up the car is too long, over than 2 hours. it's too tiring!I will no longer use Thrifty
DA
Netherlands
Mazda 3
3 April 2023
Cons: When arrived at the Thrifty desks to pick up my reserved car there was a waiting line for over an hour. Then when we were finally at the front desk they told me they are out of cars and there will be a other wait for at least 1 hr. I think approx. 40 other people that where also waiting in line also didn't had a car. No way they could have solved this within a Hour.At this point we had to rent a car of s other rental service. Thrifty don't care about their costumers and didn't offer any kind of
RK
United States of America (USA)
Mazda 3
25 September 2022
Pros: Most desk staff tried, but they were in an impossible position. Cons: Made reservation and paid 4 month before trip. It was advertised that rental counter was in"in terminal", but turns out to be separate terminal for rental cars, and that involved hauling all luggage on a 15 min tram ride. There was a long line (about 50 people), with no advantage to prepaids / reservations over walk ups. No cars were ready, and we had to wait three hours. When we were directed to our car, it was in the Hertz lot (not a problem, just odd). Totally messed up 1st day of our trip!
GL
Israel
Ford Mustang Convertible
17 June 2022
Pros: Excessive charge without explanation Cons: Charged me excessive amount without justification
DC
United Kingdom
Nissan Rogue
16 June 2022
Pros: The car was fine. The drop off was fine. Cons: I paid for a car from 3:30pm. Whether my flight is on time or not - I expect to be able to pick my car up at 3:30. The wait time was a DISGRACE. Having to wait two hours after flying across the Atlantic for a car you’ve booked and paid for is nothing short of shambolic. Charging people huge sums of money when you can’t fulfil your obligations is abhorrent behaviour and needs to be stopped immediately. I’ve never heard of it before. Utterly disgusting practice.
GP
United Kingdom
Mazda 3
3 June 2022
Pros: The representative at the airport was extremely unprofessional, taking 5 minutes to explain how he’d made hundreds of thousands in the 2008 real estate crash. Followed by explaining to us how the next crash will be bigger than the last one. This aggravating rendition was then followed by consistent up selling, which I consistently replied please just give me what i’ve paid for… somehow (after a 10 hour flight) I was successfully upsold what I had been told was a better deal. It wasn’t. Cons: Dreadful all round. I suppose the car worked.
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The above prices are only approximate and were last updated at 19:17 on 2024-08-01. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Unlimited mileage, Loss Damage Waiver (with zero deductible), Supplemental Liability Insurance (SLI), State Tax, Surcharges.
Rate excludes
Many highways in USA are tolled using only electronic means.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services
Prices for extras are shown on the booking page.
Spouses will not be charged the additional driver surcharge.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
Rental period
The maximum rental period per agreement is 62 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
Mon: | 00:00 - 23:59 |
Tue: | 00:00 - 23:59 |
Wed: | 00:00 - 23:59 |
Thu: | 00:00 - 23:59 |
Fri: | 00:00 - 23:59 |
Sat: | 00:00 - 23:59 |
Sun: | 00:00 - 23:59 |
Top Suppliers at San Francisco Airport
Alamo
Exceptional 9.2 / 81 reviews
+18443708302
780 N McDonnell Rd, San Francisco, CA 94128
£67 - £248
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Enterprise
Exceptional 9.1 / 9 reviews
+18336350431
780 N McDonnell Rd, San Francisco, CA 94128
£67 - £280
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
SIXT
Very good 8.2 / 20 reviews
+18887498227
San Francisco Int. Airport Rental Car Center 780 N McDonnell Rd 94128 San Francisco
£65 - £159
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
National
Very good 8.2 / 5 reviews
+18443708301
780 N McDonnell Rd, San Francisco, CA 94128
£71 - £259
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
yesaway
Very good 8 / 11 reviews
+18007811023
315 Harbor Way rear unit, South San Francisco, CA 94080
Working hours
Mon:10:00-18:00
Tue:10:00-18:00
Wed:10:00-18:00
Thu:10:00-18:00
Fri:10:00-18:00
Sat:10:00-18:00
Sun:10:00-18:00
Hertz
Good 7.6 / 2 reviews
+16506246600
780 N McDonnell Rd, San Francisco, CA 94128, United States
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
Good 7.5 / 3 reviews
+16508770998
780 Mcdonnell Road
£63 - £128
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
Good 7.3 / 15 reviews
+16508776780
780 Mcdonnell Road
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Dollar
Satisfactory 6.8 / 80 reviews
8664342226
780 Mcdonnell Rd
£53 - £104
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
FOX
Satisfactory 6.5 / 130 reviews
+14159172713
435 S Airport Blvd, South San Francisco, CA 94080
£73 - £98
Working hours
Mon:05:00-00:30
Tue:05:00-00:30
Wed:05:00-00:30
Thu:05:00-00:30
Fri:05:00-00:30
Sat:05:00-00:30
Sun:05:00-00:30
Europcar
Satisfactory 6 / 78 reviews
+14159172713
435 S Airport Blvd, South San Francisco, CA 94080
Working hours
Mon:00:00-00:30; 05:00-23:59
Tue:00:00-00:30; 05:00-23:59
Wed:00:00-00:30; 05:00-23:59
Thu:00:00-00:30; 05:00-23:59
Fri:00:00-00:30; 05:00-23:59
Sat:00:00-00:30; 05:00-23:59
Sun:00:00-00:30; 05:00-23:59
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